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Inside CSULB
Vol 58 No. 1 : January, 2006
Vol 58 No. 1 | January, 2005
Enrollment Services’ Wong Selected

Nancy Wong was selected by her peers in Enrollment Services recently to be employee of the month at CSULB. Wong, a Cerritos resident who joined the Office of Financial Aid in 1992 as a temporary employee with 6-year-old twin daughters, was recognized in a special ceremony held on Friendship Walk near the University Student Union, which was renamed Nancy Wong Lane for the month.

President Robert C. Maxson praised Wong for a commitment to her job that enabled her to provide the highest level of customer service to her student clients, their parents and her colleagues. “Nancy’s caring heart and quietly kind ways have made her a much beloved and highly respected member of the Enrollment Services team,” he said.

Wong said she was honored to be selected as employee of the month. “I was so surprised to be chosen,” she said. “I know a lot of people who could do my job better. Maybe I should ask my coworkers why they did it. Besides, it is such a pleasure to work here.” Wong is Enrollment Services’ imaging coordinator. While first working on campus as a clerical assistant, she was instrumental in the success of what began as a technical experiment and eventually evolved into the Imaging and Data Processing Unit formed in the spring of 1997.

Wong praises the level of training offered her when the unit was formed and points to that preparation as one of the reasons for her recognition. “It interested me. I try to work very hard with what I’ve been taught. Maybe that is why I was chosen. That and maybe because I’m so nice,” she laughed.

An average day holds many challenges for Wong. “If a document is missing, a student might call me and ask where it is,” she said. “So I search until I find it and learn what the problem is.” Wong was praised by her coworkers for her exceptional coordination skills, unwavering attention to detail and quality control, outstanding technical understanding and superior supervisory skills that make it possible for her unit to image half a million documents every year.

Nancy Wong

Wong enjoys two things the most about her job at CSULB – her coworkers and the beauty of the campus. “I feel so lucky to have this job after 11 years,” she said. “I’m lucky to work in an office where there is a feeling of fun. Everything has become so familiar over the years. It is exciting to work with such wonderful coworkers. They always try to have a little fun and that makes the day go fast.”

The loveliness of the campus is a strong attraction, too. “One of the best parts of working here is that the campus is so beautiful, I can enjoy walking around during my lunch break. It is so pretty on Friendship Walk,” she said. When she isn’t imaging documents, Wong enjoys spending time with her family, reading, walking and watching TV. After 11 years, Wong is glad she chose CSULB for her career. “I just want to keep learning new job skills so that I can continue to do a better job,” she said.

Wong received several gifts including a CSULB sweatshirt, a $25 gift certificate to the Elephant Bar, a gift certificate for a lunch for two at Quizno’s Sub, a $10 gift certificate for the Katella Deli and a $10 gift certificate for Hof’s Hut.

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