Luc Tran, a Westminster resident and member of CSULB's class of 1998, was
selected recently by his peers in Network Services as CSULB's employee of
the month for May. Tran was recognized in a special ceremony held on Friendship
Walk near the University Student Union, which was renamed Luc Tran Lane for
the month of May.
President Robert Maxson praised Tran for his dedicated to every aspect of
his job. "Luc goes above and beyond and is more than willing to give of his
time, knowledge and expertise when it comes to assisting the university's
faculty, staff and students," he said.
His selection was an exciting surprise, said Tran, who began his association
with CSULB in 1997 as a student assistant in Academic Computing Services while
he completed his bachelor's degree in Management Information Systems in 1998.
He returned to CSULB as a full-time Information Technology Services member
in 2000.
"It's a great honor," said Tran. One reason for his recognition might be
how well he works with his colleagues in Network Services. "I'm especially
grateful to Network Services' Mig Luis Gomez, Matthew Black, Robert Oyama
and Scot Woodyard," he said. "These are senior-level engineers and I was lucky
enough to work under them. Whenever I had questions, they would be ready to
help." He hit the ground running in his first year as CMS primary support
during their initial implementation. "It was a big learning curve," he said.
"The best part is that I work with the greatest team on campus. There are
a lot of years of experience with a lot of different people on this project."
He worked his way through CSULB in the ACS Computer Labs. "It was a great
opportunity to sharpen my people skills," he recalled. "It helped me decide
career goals. I found myself dealing with a steady stream of students with
a variety of problems. That helped me pick up a lot of knowledge through helping
a diversity of students with a diversity of problems."
His primary responsibility as a CMS/PUSH Technology Specialist is the management
of the Microsoft System's management server.
"With that, I can deal with asset management, hardware and software inventory
and to better help our desktop support team," he said. "I can push out security
updates, a new capability in the last year, to help secure workstations. We
all work hard in Network Services to improve security for campus computers
in general. I'm fortunate to be able to work with so many talented and dedicated
IT folks on campus – Mig and the server team, Craig Kleen and the network
team, Matt and the unix team, Eli Shubin (Symantec anti-virus administrator),
Larry Himmel/Isabel Banuelos and the desktop team, Teresa Morrow and Liem
Nguyen and Tam Nguyen from ACS, Mike Soultanian and Marty Brenner from COTA,
Bill Grissom and Greg Hosilyk from CLA, John Ferretti and the CBA IT team,
Ryan Tapp from the Library, Walter Martinez from Facilities, Allan Kellogg
from Student Services, and many other technical coordinators on campus. Together
as a team on this campus, lead by Steve La (director of Network Services),
we've been able to reduce the amount of spyware and hacking, and have improved
security on our desktops."
He also supports CMS in his secondary position. "The Finance/HR/SA modules
can take any issues of connectivity to me," he said. I also handle their
file shares as well. There's no such thing as a typical day. Crises don't
alarm me. They can even be fun. You're not ever going to find a boring day
in a job like this."
When he's not playing the occasional pickup game of basketball, he's learning
to swim, discovering different restaurants, watching a show or exploring his
interest in the burgeoning Korean film market.
His future may hold a pursuit of an MBA at CSULB where he feels lucky most
of his friends are in the Information Technology area."We help each other
keep up with the constant changes in computers," he said. "We're constantly
updating each other with new or different methods of doing things in the IT
world."
Tran received several gifts including a CSULB sweatshirt, four admissions to
the Laguna Beach Festival of Arts, a family four-pack at Boomers, a complimentary
entrée at an Acapulco Mexican Restaurant, a dinner for two at Café
La Strada and admission for two to enjoy the South Coast Repertory production
of "A View From the Bridge."