CSULB’s Nancy Green received a double salute in 2008 for 30 years of service to the university and for her recognition as this year’s outstanding staff member.
The director of Human Resources for the 49er Shops and University Food Services feels honored to be named this year’s outstanding staff member. “I’m feeling very overwhelmed,” said Green, who joined the university in 1977. “I’m trying to enjoy it.”
She began her career at CSULB in the 49er Shops and rose in 1984 to her current position as director of human resources. Her responsibilities include the recruitment, hiring and record keeping for 500 employees. She supervises payroll and benefit administration, employee development including orientation and training, and safety and worker compensation programs. She oversees compliance with employment law, mediates employee conflicts and advises management on how to coach and discipline workers. Green also is responsible for employee recognition and reward programs and administers the wage and salary program.
Through her work since 1995 as a CSULB Staff Council representative for the 49er Shops, she is a tireless representative of her fellow workers and has participated as chair of the special events committee for two years. She is a familiar face organizing Staff Day, the summer picnic and the Spooktacular. From 2002-04, she served as Staff Council treasurer and, since 2004, has served as chair of staff development, where she coordinates the Lunch and Learn staff presentations. She is a frequent volunteer for the Special Olympics, the children’s Christmas parties, Daffodil Days and American Cancer Society's Relay for Life. Since 2005, she also has served on the Disabled Student Services Advisory Committee.
She is especially pleased to mark three decades of service to CSULB. “It’s my big year,” she said. “Obviously, I love being on this campus or I wouldn’t have stayed for 30 years.”
The keys to her job as director of human resources are recruitment and interaction with students. “I try to match people with jobs and then I watch them grow,” she said. “I look for a willingness to learn and to be a leader. When a child grows from ages 1 to 5, it’s easy to see, but you can watch the same kind of character growth between the ages of 18 and 23.”
The 49er Shops and University Food Services are good places for students to work. The shops can work around student’s schedules and supports the university’s goals of education and student success. “Our mission is to teach and to help people be successful while at the same time having some fun,” she said. “Ours is a structure in which students can meet other people and develop friendships that last a lifetime. It is a good combination.”
A big part of her skill set is a talent for relationships. “The biggest focus for me in terms of human relationships is the ability to build them as a way of understanding people,” she said. “In general, this office tries to go above and beyond what is required to serve students.”
Green believes one big reason for her recognition is her record of volunteer service. “I’m very grateful to 49er Shops because they have allowed me the time to be a volunteer,” she said. “Staff Council is a great organization that defines the university community in many ways. That is very rewarding.”
Her commitment to volunteering began with her work on the Staff Council’s special events committee which plans such annual landmarks as Staff Day and Spooktacular. “We plan the events where hundreds of people come together and just enjoy each other,” she said. “That is my defining moment. At some point, volunteering gets easier because you’ve done it for a long time and that is particularly true at a time in the university’s history like now when everyone is burdened with more and more work. The people on Staff Council are great. It is a lot of fun for me to work with them. I get as much as I give.
Green, whose parents were teachers and who earned her Bachelor of Arts degree in psychology from UC Riverside, sees nothing new about her attitude toward community service. “I believe in volunteering because it’s my natural inclination,” she said. “Where that came from, I don’t know but I’ve always been this way.”
Green has seen plenty of change at CSULB in 30 years. “The physical changes are only the most obvious,” she said. “This has always been a beautiful campus and I’ve thought so ever since growing up across the street. I believe there has never been a better time on campus than under the leadership of Dr. Alexander and Robert Maxson. They both use cutting-edge strategy to help bring CSULB into the 21st century. I give our leadership my full support.”
The future for 49er Shops will be a time of change, she believes. “The nature of learning is changing so rapidly, such as the way we read, that it will change the bookstore. I see electronic reading devices eliminating many books from the shelves. But I know food services will continue to grow because students always need to eat.”
Green is glad she made the choice to join CSULB. “I’ve been a single mom for many years and working at CSULB has made that possible through its flexibility,” she said. “Plus, as I walk across campus, I can point to the many places where I have a personal connection. I bowl there and I practice yoga there and I get my hair cut there. This university facilitates all the things I need to accomplish. It is a beautiful place and has been for all the years I have worked here.”