Effective Jan 1, VSP became the new CSU vision care provider (previously MES). Currently some CSU employees are experiencing difficulty in accessing and/or verifying vision benefits/eligibility via the VSP Web site. This problem is related to the manner in which the State Controller’s Office (SCO) provides enrollment information to VSP.
The Chancellor’s Office is working with VSP to resolve this issue as soon as possible. Until we receive notification that the problem has been resolved, please call VSP toll-free at 800/877-7195 when it is necessary for you or your vision care provider to verify your eligibility. The VSP representative will need the employee/subscriber’s name and Social Security number.
Employees also are able to complete an online member registration enrollment to create a user identification (ID) and password to view vision benefits and search provider listing. Upon completing the online enrollment process, providers will be able to verify eligibility electronically. Online registration requires members to enter the employee/subscriber’s name and Social Security number.
(Note: The CSU vision benefit provides coverage for all eligible family members. However, the names of covered family members will not be displayed online.)
You may access registration forms online or if you have any questions, call Benefits Services at 562/985-2381 or contact Nikco Moore via e-mail at firstname.lastname@example.org.