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Benefits Services Announces New Customer Service Plan

Published: February 15, 2010

Benefits Services has announced its new Customer Service Plan. Effective Feb. 1, the process has been changed to provide two Benefits Customer Service Representatives to meet the needs of the campus community.

Benefits Customer Service will now be delivered according to last name – A through L and M through Z. The alphabetical assignments are:

A through L – Ines Guerrero-Wissell, iguerrer@csulb.edu, 562/985-8269

M through Z – Beth Anderson, banders7@csulb.edu, 562/985-4411

You may also access Customer Service via the Benefits Services main telephone number at 562/985-2381 or by sending an e-mail to Benefits Services.