Tran Named Top EmployeePublished: November 15, 2012
Hanh Tran, a building service engineer, was recently named by his co-workers in Housing and Residential Life as Employee of the Month.
Tran, a Midway City resident with his wife and child, was excited to be distinguished after four years of service to the university. “I feel very good about being named employee of the month,” said Tran. “I feel excited to be recognized. There are so many great people in Housing and Residential Life, I feel this is good for us all.”
CSULB President F. King Alexander praised Tran’s contribution to campus. “His co-workers describe him as the most dependable, hard-working and dedicated employee working for Housing,” he said. “Hanh is known for his professionalism, high-quality work and friendly, polite personality. He always approaches his tasks with a great attitude. He always goes above and beyond what is expected and always with a small and sunny disposition.”
As a building service engineer, Tran is the man to see when it comes to repairs in student housing. “I take care of everything,” he laughed. “I take care of everything from kitchen equipment to plumbing, from electrical systems to the key card system. We even take care of back-up systems here.”
Tran came to CSULB in 2008 from a similar position at Cal Poly Pomona. “I think my work there helped to prepare me for my current job,” he said. “But I feel I have more responsibility at Cal State Long Beach.”
Tran enjoys coming to work every day for the fresh challenges he finds. “Our work depends on the season,” he said. “When students move in there is one set of problems. When they move out, there is another,” he said. “In the fall, there are questions about plumbing and in the spring, questions about air conditioning. It helps to stay positive.”
Being an upbeat person just comes naturally to Tran. “I try to put myself in the shoes of the person with the problem,” he said. “That way, I can better understand how to help. I try to stay on the positive side. I try to reassure people that everything will come out all right. I try to go in a positive direction. In the end, I know the problem will work out and we will resolve it no matter what.”
It helps him in his job to have a specific skill set. “I need to know what I’m doing in electronics, plumbing and air conditioning. My skill set helps to give me the confidence I need to do my job. I need to know how to fix everything from kitchen equipment to industrial steamers. I have to know what all the different parts look like and where to find them. I have to know what a lot of people don’t know. Look at wiring. It is up to me to fix it right so I won’t have to come back.”
When he isn’t rescuing student housing from complete technological meltdown, Tran enjoys the peace and quiet of fishing.
Tran is glad he made the decision to join CSULB. “I like the diversity I find here and I find myself learning something new every day from all the people I meet,” he said. “And there is a lot to learn.”
Tran received several gifts with his distinction including a CSULB sweatshirt, a $25 gift certificate to California Pizza Kitchen, a $25 pump pass for ARCO and one free Whopper from Burger King.