To submit a request online:
Materials may also be placed on reserve in person by visiting the Reserves service desk located on the lower level of the library.
How long does it take to process a request?
- Remember! the beginning of the semester is very busy and delays may occur. Requesting your course and materials four weeks in advance will help avoid delays.
- Items available at CSULB Library normally can be processed within 24 - 48 hours.
- If items are not available at the CSULB Library (including new books), please allow 7-10 working days for the library to obtain materials.
How do I tell the library that an item I need for reserve is not available? Do I need to make a special order?
- No, there is no need to make a special order. Just go ahead and create your Course Page and Request Materials for your course.
- If you request an article that is not available in our print, microform, or electronic collections, the library staff will acquire a copy of the article on your behalf.
- If you request a book that is not available in our collections, the library staff will RUSH order it for your course. After your course concludes and you no longer need the book for Reserve, the book will be placed in the library's collection.
How do students access reserve materials?
- Students will need to use the Reserves web page to search and access both traditional and electronic Reserve materials.
- A course password is REQUIRED to access materials in electronic format.
- The Library does not have access to your password and cannot provide the password to your students.
- Traditional reserve materials are located on the lower level of the Library.
- You may want to review the information for students using Reserve Services.
Do I need to do anything special so my documents can be opened by my students?
It is recommended that instructors use standard applications when posting originally created documents. Most computers running Windows or Mac OS come standard with programs that can open:
- Text files
- Image files
- Sound files
- Instructors can direct students to the main Reserves site Student Information for information on browser and software configuration required for using Reserve materials.
- Reserve Services posts all scanned documents in Adobe PDF format. All students using Reserves must have the free Adobe Acrobat Reader installed in order to view Reserves documents.
- All students are entitled under the CSU's Microsoft Enterprise License Agreement to install many of the most popular Microsoft productivity applications. Students can obtain the software at the Computer Store in the University Bookstore.
Why do I need to provide a course password?
- To comply with copyright guidelines for electronic reserves, a course password is REQUIRED to access materials in electronic format.
- The course password which you provide to the students enrolled in your course is something you create when you complete your course request.
Is there a limit on how many reserve items I can assign for a course?
- Yes, 25 items is the limit per instructor per course.
What do I need to know about copyright?
- Copyright permission is required for any copyrighted material NOT owned by the library and used for the same instructor for more than one semester.
- The University Library and the University Bookstore work together to obtain required copyright permission for faculty, and the library pays copyright fees (up to a limit).
What exactly do I need to do to get my materials on reserve?
Step 1: Complete the Reserves Course Request form and create a Course Page for each course.
Step 2: Specify course material for each course.
Step 3: Within approximately 48 hours you will receive an email from Reserve Services notifying you that your Account has been activated.
Step 4: Provide your students with the link to the Reserves page (http://coast.library.csulb.edu/screens/reserves.html) and the password to your reserve materials so that they can begin using your materials.
If, after reviewing the above information regarding Reserves, you have questions or concerns, please contact us by:
Emailing us at lib-reserve@csulb.edu, or by phone at 562-985-4028 or 562-985-5193.
You can also use our Reserves Problem Form.
