University Library

BeachReach Problem Report

Before submitting this form, please review our Access page to assure that your computer meets the requirements for using our resources, both on- and off-campus. Thanks!

In order to respond as quickly as possible to your problem(s) with BeachReach, we need you to provide us with answers for at least the questions marked with **. But, please, provide as much information as you can!

Be sure to check the BeachReach FAQ before filling out this form. Some of your questions may be answered there!

Are you missing pages from an electronically delivered document? Are the pages unreadable? Fill out an BeachReach Problem Pages Report form.

BeachReach Problem Report Form

**Your name:
**Your Campus ID Number:
**Your e-mail address:
Status?
Your telephone number:
**What problems are you having with BeachReach?
If you answered "Other" above, please explain.
**Is the problem you are having with a particular BeachReach transaction?
If you answered "Yes" above, enter the transaction number:
**Do you have Adobe Acrobat Reader version 5.x or higher installed on your computer? If no, please go to Adobe Acrobat, JavaSript and Cookie Check and check your Adobe Reader Version.
**What is your computer's operating system?
**How do you connect to the Internet?
**What Web browser software are you using?
**Did you receive a specific error message? If so, please tell us what the message said (a paraphrase is OK).
**Please describe the problem(s) you've encountered:

BeachReach Problem Report

BeachReach Problem Report Form

CSULB Website Index