Recovering a Password

Recovering a Lost or Forgotten BeachBoard Password

There are two ways for students to recover a BeachBoard password they may have lost or forgotten:

  1. Go to http://www.csulb.edu/tim/recover.html and change your MyCSULB/BeachBoard password by following the on-screen instructions.
    • Enter your nine digit campus ID.
    • Click the Forgot your password? link.
    • Answer the four challenge questions you entered when you created your original password. The answers are case sensitive.
    • Create a new password.
  2. Visit the Technology Help Desk's Walk-In Service Center in the lobby of the Horn Center and have your MyCSULB/BeachBoard password reset. Please remember to bring your campus ID.

More Information

Q: Can you tell me my password over the telephone?
A: No. Not only does BeachBoard Services not have access to your BeachBoard password, revealing any password over the telephone would be a violation of University policies and state/federal privacy laws.

Q: I entered the answers to the four challenge questions but the answers were not accepted. What are my options?
A: You can either visit the Technology Help Desk's Walk-In Service Center in the Horn Center or contact the CSULB Human Resources Information System (HRIS) Helpdesk at (562) 985-7393. Both will be able to reset your password.