Change Email

Changing a BeachBoard Email Address

New: Watch a closed-captioned movie that shows you how to change your BeachBoard email address [opens a new window]

BeachBoard’s student data—including your name, campus id, and email address—comes directly from MyCSULB and is updated on a regular basis. Therefore, all email address changes must be made in MyCSULB.

Change Your Preferred Email Address

  1. Go to https://my.csulb.edu/
  2. Login to MyCSULB with your campus ID and password [the same campus ID and password you use to login to BeachBoard].
  3. Click the gray "Student Center" link on the left side of the page.  This opens the Student Center page which may take several seconds to load.
  4. Scroll down and under "Personal Information" click the "Preferred Email" link
  5. Key in your new email address
    • To enter a new, on-campus address (an email address that ends in @csulb.edu), choose On-Campus from the Email Type pull-down list.
    • To enter a new, off-campus address, choose Home from the Email Type pull-down list.
  6. Check the Preferred checkbox to the right of your new email address.
  7. Click the Save button.

MyCSULB will process your email address change request and will update your email address within 36 hours.

More Information

Q: I can't find my campus ID or password. How can I recover this information?
A: Your Campus ID is the nine digit number located beneath the photograph on your student campus identification card or on your course registration paperwork. Remember: There are no letters in a campus ID. The "0"s in your campus ID are zeros. As for recovering or resetting your password, you have two options:

  1. Go to http://www.csulb.edu/tim/recover.html and recover your MyCSULB/BeachBoard password by following the on-screen instructions.
  2. Visit the Technology Help Desk's Walk-In Service Center in the lobby of the Horn Center to have your MyCSULB/BeachBoard password reset. Please remember to bring your campus ID.

Q: Why can't I see my BeachBoard emails in my Hotmail account?
A: Hotmail, for reasons beyond the University's control, assumes that all email messages from BeachBoard are spam and moves those messages to the Junk E-Mail folder. To view your BeachBoard email messages in Hotmail:

  1. Login to your Hotmail account.
  2. Click the Junk E-mail folder.

To prevent Hotmail from automatically filing future emails from BeachBoard in your Junk E-mail folder, click on any email from BeachBoard in your Hotmail Junk E-Mail folder. In the message, click the "Not Junk Mail" button. This identifies the sender as a trusted sender. Future emails from that sender will no longer be considered junk e-mail by Hotmail.