CIO'S MESSAGE (Employees) - May 11, 2018

Sending Official Campus Communications to Students

Dear Colleagues,

In response to increasing phishing attacks and other cyber scams, we are implementing a requirement that all University official communication be sent to students’ assigned CSULB email addresses. At present, when some students use non-campus email addresses (e.g.; KingEdward@gmail.com or BigHero6@outlook.com) it is difficult for staff and faculty to recognize them as legitimate CSULB students and ensure that they have received official University announcements and notices.

We consulted various campus offices that send email announcements to students for a best time to implement this change. We were advised that we should not make this change in the middle of a semester as it would not be a good idea to introduce a change while class is in session. We were also advised that this change should be made before the incoming freshmen and new transfer students arrive because we should avoid introducing a change after new students have just learned about our campus communication and information systems. After evaluating our options, the involved campus offices recommended August 2 as the least disruptive date for their services to students for implementing this change. We will send a general announcement about this change to all students before the semester ends.

No action is required on your part. Students will receive additional information to assist them in adjusting to this change. The involved campus offices will also send more specific instructions to students and faculty as needed.

If you have any questions about this service update, please contact
DoIT-ServiceManagement@csulb.edu or the Technology Help Desk at (562) 985-4959.

Thank you,

Brian Jersky, Ph.D.
Provost and Senior Vice President for Academic Affairs

Carmen Taylor, Ph.D.
Vice President for Student Affairs

Min Yao, Ph.D.
Vice President and Chief Information Officer