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California State University, Long Beach
Student Health Services
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Frequently Asked Questions

  1. Can I walk in and be seen by a doctor?

    Appointments are required for doctor visits. A limited number of same day appointments are available each day. It is advisable to call early in the day to schedule these appointments. Please call (562) 985-2727 to schedule an appointment.

  2. Do we pay for the office visit? If so how much is it?

    If you are a CSULB student who is registered for the current semester you are eligible for service and there is no charge for the office visit. College of Continuing and Professional Education (CCPE, formerly UCES) students will pay a $15.00 fee per office visit.

  3. What forms of payment do you accept?

    We accept debit cards, cash and personal checks. WE DO NOT ACCEPT CREDIT CARDS.

  4. Can I pay for services with my Beach Club card?

    Beach Club can only be used at the 49er Shops. We are not able to access that system at Student Health Services.

  5. What if I have a prescription from a doctor from another facility?

    Unfortunately, we do not take prescriptions from outside providers.

  6. Do you accept insurance?

    We do not accept outside insurance. There is no charge for the office visits, and our lab and pharmacy offer tests and prescriptions at discounted prices.

  7. How do I sign up for Student Health insurance?

    For information about the student injury and sickness insurance plan for CSULB contact Associated Students at (562) 985-4994. Information cards are available in the lobby of Student Health Services.

  8. Do you have “real” doctors?

    Student Health Services is staffed with fully licensed physicians, nurse practitioners, and physician assistants to assist you with your medical needs.