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California State University Long Beach Assessment and Testing Secondary Banner

Division of Student Services
Tables of Student Learning Outcomes

Click on the departments below to view student learning outcomes and status reports for 2010-2011:

Associated Students, Inc. (ASI)
Student Learning Outcome	Students serving as an elected or appointed officer in Student Government will demonstrate increased utilization of at least three of the five leadership practices identified in Kouzes’ and Posner’s The Leadership Challenge.
Measurement Tool	Student Leadership Practices Inventory
Relevant Framework	Leadership Development
Status
Use of Findings

Career Development Center (CDC)
Student Learning Outcome	As a result of participating in a workshop for interview preparation, students will identify six of nine components to prepare for a professional interview.
Measurement Tool
Relevant Framework	Knowledge Acquisition, Integration, and Application
Status
Use of Findings

Center for Scholarship Information
Student Learning Outcome	Students who complete the scholarship workshop will be able to list the four main components of a scholarship.
Measurement Tool
Relevant Framework	Knowledge Acquisition, Integration and Application
Status
Use of Findings

Counseling & Psychological Services (CAPS)
Student Learning Outcome	As a result of using the CAPS interactive website tools, students will improve their awareness of mental health treatment options.
Measurement Tool
Relevant Framework	Healthy Behavior Satisfying and Productive Lifestyles
Status
Use of Findings

Disabled Student Services (DSS)
Student Learning Outcome	Forthcoming
Measurement Tool
Relevant Framework
Status
Use of Findings

Educational Equity Services
Student Learning Outcome	After completing the six-week McNair Scholars Summer Research Internship Program (SRIP), 90% of participants will indicate they have increased their oral, written and research skills. 90% of participants will have their faculty mentors indicate that the participants will have increased their oral, written, and research skills.
Measurement Tool	Faculty pre and post assessment & observation / student self assessment
Relevant Framework	Intellectual Growth Personal & Educational Goals
Status	Our data in two cycles of assessment show that while these benchmarks are being met, in that participants and mentors are indicating growth in these skills, the amount of growth is showing what may be an interesting pattern. In the 2010-11 cohort, writing skills were rated as improving by 50%, while research and presentation skills were reported as rising 80%. The 2011-12 cohort reports a 50% gain in each of the three measures. There was an important systematic difference between the two cohorts, however. The 2010-11 group was assessed at the immediate end of the summer research internship, which represents a significant emotional high point for scholars. The 2011-12 group was assessed at the beginning of the Fall semester, far removed from this singular achievement.
Use of Findings	To investigate further whether this variation in achievement is a result of natural fluctuations or a systematic effect of the timing of the assessment we will gather assessment data for the 2012-13 cohort both at the end of the summer internship and at the start of the Fall semester. Given that we are meeting a rather high benchmark, however, it seems clear to us in the program that the basic features of our offering to our students should remain unchanged.

Educational Opportunity Program (EOP)
Student Learning Outcome	First year EOP students who participate in EOP math tutoring will increase their subject proficiency.
Measurement Tool	Posttest and final grade in math
Relevant Framework	Intellectual Growth
Status
Use of Findings

Housing and Residential Life
Student Learning Outcome	As a result of increased training for Resident Assistants on building community in the residence halls and the implementation of a community development guide, residents will report an increased sense of community living in the residence halls.
Measurement Tool	Post Assessment
Relevant Framework	Interpersonal and Intrapersonal Competence
Status
Use of Findings

Judicial Affairs
Student Learning Outcome	Students who commit plagiarism and receive counseling from Judicial Affairs will understand the inappropriate behavior that lead to their referral to Judicial Affairs, and will learn how to use APA citation style correctly.
Measurement Tool	Essay assignment given to the student pertaining to his or her understanding of plagiarism; scored using a five-point rubric APA test
Relevant Framework	Realistic Self-appraisal Knowledge Acquisition
Status
Use of Findings

Multicultural Center
Student Learning Outcome	Forthcoming
Measurement Tool
Relevant Framework
Status
Use of Findings

President's Scholars Program
Student Learning Outcome	As a result of participating in program specific leadership committees, President’s Scholars will acquire knowledge in effective leadership, create annual committee goals, and be able to identify and complete action items towards meeting goals.
Measurement Tool	Post assessment
Relevant Framework	Personal & Educational Goals
Status	Four program leadership committees were formed, with an average of 5-8 members for each committee. Leaders within each committee were identified, goals and possible action items were generated in writing and shared with all committee members. A monthly leadership meeting is held in which committee members attend and share their action items accomplished and their goals for the year. As well, guest speakers from the campus and/or community are invited to each meeting to impart leadership advice to attendees. Post assessment will be an end of the semester report from each committee outlining goals, action items completed, and how leadership qualities have been enhanced.
Use of Findings	These findings can be used to further enhance the leadership engagement of Scholars with the campus community and our program.

Student Health Services
Student Learning Outcome	As a result of attending the Sexual Health Awareness Workshop (SHAW), students will use a reliable form of birth control and will report they feel more confident in their decisions to prevent pregnancy.
Measurement Tool	Pre and posttest
Relevant Framework	Healthy Behavior
Status
Use of Findings

Student Life & Development (SLD)
Student Learning Outcome	Students who participate in the NPHC (Nation Pan-Hellenic Council fraternities and sororities) recruitment training will learn and implement a minimum of two strategies that lead to an increase in their membership.
Measurement Tool	Posttest
Relevant Framework	Knowledge Acquisition, Integration and Application
Status
Use of Findings

Student Orientation, Advising, & Registration (SOAR)
Student Learning Outcome	SOAR advisors who participate in three pre-training workshops will identify all General Education Categories.
Measurement Tool	Posttest
Relevant Framework	Practical Competence
Status
Use of Findings

Student Recreation and Wellness Center
Student Learning Outcome	SRWC Student Building Managers who attend Injury Report training will complete injury reports accurately and in a timely manner in compliance with ASI and University risk management policies and procedures.
Measurement Tool	Pre- and Post-Workshop Exam
Relevant Framework	Knowledge Acquisition, Integration, and Application
Status
Use of Findings

Testing, Evaluation & Assessment (TEA)
Student Learning Outcome	Students who receive GWAR advising and/or take a GWAR course will successfully meet the GWAR within one year.
Measurement Tool	Student records; CS link report of WPE placement and outcomes
Relevant Framework	Persistence and Academic Achievement
Status
Use of Findings

University Outreach and School Relations (UOSR)
Student Learning Outcome	Forthcoming
Measurement Tool
Relevant Framework
Status
Use of Findings

University Student Union (USU)
Student Learning Outcome	Upon completion of the USU Board of Trustee orientation, elected student board members will demonstrate increased application of successful writing of board proposals as assessed by administrative writing faculty.
Measurement Tool	Pre- and Post-Orientation Assessment
Relevant Framework	Knowledge Acquisition, Integration, and Application
Status
Use of Findings

Veterans Affairs Services
Student Learning Outcome	Student veterans who attend the New Student Veteran Orientation will learn the process for receiving Veterans Administration educational benefits while studying at CSULB.
Measurement Tool	Students will demonstrate knowledge of the certification process by successfully submitting all forms required to receive VA educational benefits to the Veterans Affairs Services Office.
Relevant Framework	Persistence and Academic Achievement
Status	New Student Veteran Orientation was held on August 25th. Thirty-nine student veterans and dependents who were accessing VA benefits attended. Of the thirty-nine who attended the workshop, thirty-five (90%) submitted the necessary documentation in a timely manner and are receiving VA educational benefits.
Use of Findings	As a result of these findings, New Student Veteran Orientation will be held again in each semester when new students are accepted at CSULB. Additionally, The Veterans Affairs Services Office will conduct follow up contacts with those students who have not completed their certification process

Women's Resource Center
Student Learning Outcome	Students who attended the domestic violence documentary "Telling Amy's Story" and heard the panel discussion will be able to name three resources (campus/community) for people struggling with relationship/domestic violence and identify three indicators of violence, or potential for violence, in a relationship.
Measurement Tool
Relevant Framework
Status
Use of Findings

Timeline for 2011-12

Due dates	Activity	Participants
By October 3, 2011	Draft student learning outcome for your department	Managers and staff from Student Services Departments
By October 24, 2011	Finalize learning outcome for 2011-2012	Managers and staff from Student Services Departments
By December 16, 2011	Student learning outcomes posted on assessment website	Learning Outcomes Committee
By May 30, 2012	Student learning outcomes results due	Learning Outcomes Committee Managers and staff from Student Services Departments
By June 8, 2012	Student learning outcomes results posted on assessment website	Learning Outcomes Committee
By August 1, 2012	Use of student learning outcomes results	Learning Outcomes Committee Managers and staff from Student Services Departments
By August 15, 2012	Use of results posted on assessment website	Learning Outcomes Committee