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California State University, Long Beach
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About Student Services

Mission

The mission of the Division of Student Services is to assist students in achieving their academic goals and enhancing their personal, intellectual and social development through the provision of a broad range of programs and services. As “partners in learning,” the division strives to enhance and support the academic mission of the university, to assure the rights of the individual, to seek solutions to persistent issues and problems and to encourage independent thought and action. The division works to contribute to the development and maintenance of a healthy, safe and orderly campus environment that is responsive to the needs of a diverse student body and conducive to the development of leadership, citizenship and collegiality of students.

We're making a DIFFERENCE in the lives of our students
The division also seeks to prepare its diverse constituencies - men and women of varied ages, cultures and ethnic backgrounds - for their role as creative and productive citizens in the international community. Finally, through regular self-review processes, the division endeavors to respond to the needs of a changing student population.

The major responsibility of the Division of Student Services is to maintain a comprehensive education and student support service program to meet the needs of students. Toward these ends, the division provides oversight and direction for more than 35 university programs and service areas that support CSULB students outside the classroom.

Vision

In concert with the university’s strategic priorities, the Division of Student Services at California State University, Long Beach will be widely recognized for its high quality of services, activities and programs for students.

We will enhance our partnerships with faculty, staff, student and community groups so that we may serve as primary advocates to meet the needs of our diverse student population.

We will embrace a culture of evidence that strives for continued quality improvement in our programs and services.

We will invest in our human and technological resources so that we may optimally respond in a dynamic environment.

The division is committed to making a positive contribution to the greater society by developing responsible citizens, with highly valued degrees, for the 21st century.

Goals / Guiding Principles

1. STUDENT SUCCESS

Engage students through activities, programs and support services that enhance student achievement, satisfaction and overall wellness. Prepare students for a highly valued degree, graduate and professional studies, employment, responsible citizenship and lifelong learning.

2. CAMPUS COMMUNITY WELLNESS

Promote and strengthen mental health and physical health for all members of the campus community through programs of prevention, awareness and response.

3. COLLABORATION

Promote collaborative efforts with other university divisions and the community to provide comprehensive, high quality services, programs and activities for students. Develop and strengthen relationships with students, their parents, faculty, staff, alumni and the community.

4. ACCESS AND DIVERSITY

Enhance the university's commitment to a diverse student body by facilitating access to educational programs and student academic success.

5. CAMPUS CLIMATE

Provide and assess programs, services and activities that promote a campus climate that is inclusive, civil, ethical and safe.

6. RESOURCE DEVELOPMENT AND FISCAL RESPONSIBILITY

Maximize use of allocated resources by practicing prudent stewardship and by actively seeking external opportunities to enhance resources for division programs, services and activities.

7. CAMPUS PHYSICAL ENVIRONMENT

Enhance the campus environment through the planning of new facilities, and capital and minor improvements.

8. ASSESSMENT

Promote the division's culture of evidence and assessment practices by measuring student learning outcomes, conducting self-studies of programs and activities, and using findings to improve our services.