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CMS: Common Management System
CSULB Home > CMS Home > Help Desk

Help Desk - Whom to Call for Help

Finance

Description  Point of Contact  E-Mail  Phone 
All Finance CMS or CS-Link Issues  FIS Help Desk  fishelpdesk@csulb.edu  
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Human Resources

Area  Point(s) of Contact  E-Mail  Phone 
Account Code Override  Rachel New  budget@csulb.edu 985-8217 
Benefits  Nikco Moore  nmoore@csulb.edu 985-2381 
Catastrophic Leave Donation  Christina Muller  cmuller@csulb.edu 985-9383 
CS Link  Campus Help Desk  helpdesk@csulb.edu 985-4959 
Employee's Job Record  HRIS  hr-is@csulb.edu 985-2019 
Forms  Beth Anderson   banders7@csulb.edu 985-4411 
Leave of Absences  Karol Valdez  kvaldez@csulb.edu 985-8259 
Manage Positions 
  • Irena Pfeil
  • Rachel New
 		 budget@csulb.edu
  • 985-2480
  • 985-8217
 

Payroll

  • Staff
  • Faculty
  • Students
  • Positive Pay
 		 Payroll Services  985-4164 
Personnel Transaction Form  HRIS  hr-is@csulb.edu 985-2019 
Position Pool ID 
  • Irena Pfeil
  • Rachel New
 		 budget@csulb.edu
  • 985-2480
  • 985-8217
 
Regulatory Reporting  Scott Apel  sapel@csulb.edu 985-8058 
Security Access (HR)  Beth Anderson  banders7@csulb.edu 985-4411 
Staff Recruitment   Staff Personnel  985-4031 
Training  Irena Pfeil  ipfeil@csulb.edu 985-2480 
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Student Administration

Area  Module  Point of Contact  E-mail  Phone 
Freshman Admissions  Admissions  Angela Williams awillia3@csulb.edu  985-5503 
Transfer Admissions  Admissions  Natalie Sparkman nsparkman@csulb.edu  985-8137 
Graduate Admissions  Admissions  Bernard Roa broa@csulb.edu  985-4073 
Security forms  Admissions  Jennifer Bautista Dizon jbautist@csulb.edu  985-2815 
Graduation - Graduate  Admissions  Michelle Ambrose mambros2@csulb.edu  985-7444 
Transfer Credit  Advising  Shana Quesada squesada@csulb.edu  985-5865 
Graduation - Undergraduate  Advising  Lola Cumiford lcumifor@csulb.edu  985-7311 
Financial Aid  Financial Aid  Byron Burnaugh bburnaugh@csulb.edu  985-7320 
Scheduling  Records  Jennifer Hashimoto-McCreery jhashimo@csulb.edu  985-2545 
Registration  Records  Michele Mumm mmumm@csulb.edu  985-5497 
Instructor/MyCSULB   Records  Michele Mumm mmumm@csulb.edu  985-5497 
Student Financials  Student Financials  Sarina Awan sawan@csulb.edu  985-8667 
Business Process Guides  All  CMS Web Site - SA n/a  n/a 
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Desktop PC Specification Information

Campus and CMS Desktop Standard

General CMS