Student System Upgrade Support
Inquire-only Database for use during upgrade (May 10 - 14)
Click on the link below from May 10 to May 14 to access the inquire-only version of the current system. The data is as of the Wednesday night freeze. Sign-in using your Campus ID number and normal Student System password. You will not be able to sign in until May 10.
Inquire-only Database
Be aware that this inquire-only database can only be accessed from campus computers, and it is not as fast as the production system.
WARNING: Your saved Favorites will not work in this inquire-only database. You can navigate through the menus and then “re-save” your Favorites for use during this upgrade period.
The CSULB Student System will be upgraded in early May 2007. This website has been created to assist administrative users to navigate this change.
When is the upgrade?
Wed, May 9th 2007
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Business hours - Campus does work in current system (version 8.0) as usual including updates
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Evening – Student system is frozen to begin upgrade, no updates allowed!
Thurs, May 10th through Monday, May 14th
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Inquire only version of the current system available via administrative application, reflecting data as of the prior Wednesday night freeze. No updates allowed. MyCSULB is not available.
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Reports will be available with data as of Wednesday evening.
Tuesday, May 15th
Upgraded system (Version 8.9) is live for full administrative and self-service use. Business as usual in the new world!
What are the key changes?
The following presentations have been created to help you understand the key changes in the student system. Just click on the topic to view the presentation. You can use the buttons on the bottom of the presentation screen to pause the presentation, move forward, or go backwards.
How can I navigate these changes?
Where did it go?
As you learned in the Overview presentation above, navigation has changed in the student system. A navigation cheat sheet has been prepared with the most frequent items used throughout the campus.
Can I practice?
Yes you can! Administrative users will be given access to a practice database on the following dates. This database contains real student data as of March 4, 2007. It also is set up with your real security. During the period listed below, click the link below and sign-in using your Campus ID number and normal Student System password. Feel free to make changes and explore the system as this is just a practice database. Be aware that this practice system can only be accessed from campus computers.
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April 15 through May 14: Groups performing complicated 'update' transactions (Articulation, CIE Evaluators, Commencement Desk, EOP Admission, Housing, Department/College Schedulers)
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April 30 through May 14: All other administrative users including Advisors and Academic Support Coordinators
Student System Practice Database
Have the Business Process Guides been updated?
Yes they have! The ID and Password for this page has not changed.
Student System Business Process Guides
How can I get additional assistance?
Based on feedback from the campus, we have created the tools above to allow users to 'self-navigate' the upgrade. If you need additional assistance, feel free to stop by one of the following Open Labs. We will have individual computers available so you can try out the practice database and representatives on hand to assist you with any areas you are finding challenging.
Open Labs
No need to sign up – just stop in and bring your questions!
| Date | Hours | Location |
|---|---|---|
| Tuesday, 5/1 | 1:00 pm - 4:00 pm | ITS Training Room, Brotman Hall, 180-D |
| Wednesday, 5/2 | 12:00 pm - 3:00 pm | ITS Training Room, Brotman Hall, 180-D |
| Thursday, 5/3 | 9:00 am - 12:00 pm | ITS Training Room, Brotman Hall, 180-D |
| Friday, 5/4 | 10:00 am - 1:00 pm | ITS Training Room, Brotman Hall, 180-D |
If you are unable to attend an open lab, please feel free to contact our subject matter experts. See the Student Administration Contacts for the appropriate team members.
How can I support students and faculty with the changes to MyCSULB?
We are creating a "Campus-wide Self-Service Support Network" to assist students and faculty with the upgrade. Any interested party can view the on-line presentations; created to assist students and faculty with the changes.
Self-Service Support Network In-Person Presentations
The following areas will be invited to presentations including a demonstration of student and faculty self-service.
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Campus Help Desk and BeachBoard Services (Student and Instructor support)
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Enrollment Services & Bursar Front Lines (Student support):
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Enrollment Services Academic Support (Instructor support)
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Advising and student support centers - Academic Advising Center, Athlete Center, EOP, CIE, DSS, SOAR, Learning Alliance, CBA Advising, Engineering Advising, MESA, CAMP, Globe, President Scholars, SAS, University Honors (Student support)
- Academic Support Coordinators (Instructor and Student support)
If you are a member of one of these offices we encourage you to participate in one of these presentations.
| Date | Hours | Location |
|---|---|---|
| Mon. 5/7 | 2:00 pm - 3:00 pm | Academic Advising Center in the Horn Center |
| Tues. 5/8 | 12:00 noon - 1:00 pm | Academic Advising Center in the Horn Center |
| Wed. 5/9 | 1:00 pm - 2:00 pm | Academic Advising Center in the Horn Center |
| Thurs. 5/10 | 9:00 am - 10:00 am | Academic Advising Center in the Horn Center |