FAQ
- What is PeopleSoft?
- What is the Common Management System (CMS) project?
- What is a Campus ID and where can I get mine?
- How do I get access to the Student Administration system?
- How do I register for training?
- Where are the training rooms located?
- What is the web address of the Student Administration system?
- I've recently changed positions at the university and need new/different access to the system, what do I need to do?
- I am a campus employee who wasn't assigned a Campus ID but I need access to the Student Administration system, what do I need to do?
- Who do I contact if I forgot my password?
- Where can I find up-to-date business process guides?
What is PeopleSoft?
PeopleSoft is the vendor that produces the Internet based software
being implemented across all 23 CSU campuses as the main system of record
for
Human Resources, Finance and Student Administration. For more information
about this leading software vendor, visit the PeopleSoft site. 
What is the Common Management System (CMS) project?
CMS represents a collaborative
approach by all 23 CSU campuses to develop a common application software
system, which we anticipate will also facilitate
more effective and efficient business practices and operations. These
new systems should enable the campus to be more responsive to the needs
of faculty, staff and students by providing enhanced data access and
streamlined business processes. More
information about the CSU project.
What is a Campus ID and where can I get mine?
Your 9-digit campus ID number printed on your CSULB campus ID card.
This is also your employee ID number assigned by the CMS HR system. This
number
uniquely identifies you and replaces the use of your Social Security
Number in all personnel documentation. If you are unsure of your employee
ID number, please contact your department timekeeper. Become familiar
with this number as it is used for things such as; registering for
training and logging into the Student Administration system.
How do I get access to the Student Administration system?
Training is
required before access to the Student Administration system can be
granted. Access to the Student Administration system is available
to staff and faculty to support official university business. Faculty
members who are assigned to teach at least one class in the current
semester automatically receive limited access to the student system through
the
portal (MyCSULB). Staff and faculty
who need additional access, may request administrative access to the
student system by reviewing
and completing a few forms. For more information as well as access
to the required forms, visit this
page.
How do I register for training?
Access the Training
Registration website. Refer to the ‘How do I use
this Website' page on the Training Registration website to learn
how to use website. Training and system access will only be approved
if they are appropriate for you and your position with the university.
If you have not filed the appropriate security forms please get the
forms and instructions you will need.
Where are the training rooms located?
The ITS Training Room is located in Brotman Hall, room 180D. The CMS
Training Room is located in LA3, room 103. You can find these buildings
using the ‘CSULB Campus Maps' link below the End User Assistance/Information
section located in the navigation panel on the right side of this page.
What is the web address of the Student Administration system?
Once you've
filed the appropriate security documents and have completed training
you will be given your User ID and default Password to sign-in
to the Student Administration system. The following link will take you
to the PeopleSoft Student Administration system sign-in page.
It is very important to change your password from the default value initially
provided to help maintain system security.
I've recently changed positions at the university and need new/different
access to the system, what do I need to do?
You are required to submit new security documents if
you change positions within the university. This helps us understand
your new system access
needs. From there you can start registering for training sessions to
obtain your additional system access.
I am a campus employee who wasn't assigned a Campus ID but I need
access to the Student Administration system, what do I need to do?
All
employees who are paid through the State Controller are automatically
assigned a Campus ID number. Employees who are paid through the foundation
or auxiliaries are not automatically assigned this number. If you do
not have a Campus ID number, you are still required to submit the Student
Administration security forms. On the System Security Authorization form,
you'll need to indicate that you have no Campus ID and which department
you work for (i.e. Foundation). When we receive your forms, we may request
you to submit specific payroll and/or contract paperwork to verify your
position with the university. Upon verification, we will assign you a
Campus ID, which will allow you to proceed in the process of registering
for training and receiving system security.
Whom do I contact if I forgot my password?
If you've forgotten your password or if you've been locked
out of the system due to too many failed login attempts, contact a trainer
or point person from the contact list. They will assist you in resetting
your password to a default value. It is very important to change your
password once it's been reset to help maintain system security.
Where can I find up-to-date business process guides?
Many of the guides
distributed during training sessions are also posted online. This helps
us keep the most recent versions of the business
process guides available to you. Due to the content of these guides,
we've password protected the site where the documents are housed. You
should have been
given the user ID and password to access this site in one of your training
sessions. If you've misplaced this information, please contact
one of your trainers.