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Campus Services

A wide range of campus services and co-curricular activites aim to insure that student needs are met as well as to enhance their college experience. Students are encouraged to take advantage of these services.

Counseling and Psychological Services

Counseling and Psychological Services (CAPS) offers an array of services to help students achieve a satisfactory and meaningful academic experience. CAPS is located in Brotman Hall 226. The telephone number is (562) 985-4001. The CAPS web address is: www.csulb.edu/caps.

Staff members of CAPS are trained at the doctoral level in counseling or clinical psychology and student development services delivery. Staff members are skilled in assisting students to translate their individual personal development, career development, and previous educational experience into optimal academic achievement and collegiate life experience.

Students are seen at CAPS by an intake counselor. Psychologists are assigned to students based on the type of problem expressed and/or identified in the initial review. Most individual counseling is short-term and lasts three to five sessions. The staff is also trained to address complex types of career and personal problems that may require more extensive counseling. Crisis intervention services are available on an immediate basis.

An extensive group counseling program exists for specific kinds of counseling issues such as stress management or interpersonal skill development. The mini-workshops acquaint students with various life skills such as assertiveness and time management. The Center is especially dedicated to working with students from diverse backgrounds.

Isabel Patterson Child Development Center

The Isabel Patterson Child Development Center is located on campus at 5700 Atherton Street. For information call (562) 985-5333 8:00 a.m.-5:00 p.m.

In January of 1975, the University and the Associated Students opened the Isabel Patterson Child Development Center to provide quality child care services to the University and community. The facility was made possible by the generous donation of Isabel Patterson, a CSULB alumna.

The child care services provided enable a student parent to attend classes at the University. Following the registration of children of student parents, the children of University staff, faculty, administration, alumni and then community are offered these services as space allows.

Child care services are available for children six months to 2 1/2 years in the Infant/Toddler Program; 2 1/2 to five years in the Pre-school Program; and Kindergarten through second grade in the Schoolage Program.

The environment of the Center allows children to move freely and choose from a variety of activities that include but are not limited to reading, music, water and sand play, art, science, cognitive games and dramatic play. Some of the program’s goals are to help children be responsible and able to solve their problems, to be inner-directed, to be aware of alternatives and able to make choices, and to be free from gender and other stereotyping. The program includes a family-style breakfast, lunch and afternoon snack.

The Center employs child care and development professionals. The part-time teaching staff is composed of CSULB students who are required to participate in the Center’s comprehensive training program.

Student Health Services

Student Health Services (SHS) is the campus health center providing medical services, preventive health and health education programs. A highly trained and experienced staff of physicians, nurses and other health care professionals are dedicated to student health and well being. The SHS is located on State University Drive and Merriam Way, between Brotman Hall and the residence halls. The SHS is accredited by the Association for Ambulatory Health Care, and is a member of the American College Health Association. Website: www.csulb.edu/shs. Important phone numbers are the SHS Switchboard, (562) 985-4771, and Appointment Desk, (562) 985-1638. Medical Emergencies arising on campus are directed to University Police 9-1-1.

Eligibility for Services

University College and Extension Services has become the College of Continuing and Professional Education.


All regularly enrolled students registered for the current semester are eligible for services by paying the $45 mandatory Health Fee at registration. Continuing students who take two consecutive semesters of educational leave can receive services by paying the Health Fee at Student Health Services, providing they are returning the following semester. Students enrolled in University College and Extension Services (UCES) can receive services for $15.00 per visit while classes are in session.

Clinical Services

Outpatient medical care is provided for acute injury and illness. Long term or overnight care is not provided. Services include Women’s Health, Men’s Health, and some specialties. Provisions are made for outside referrals for care beyond the scope of the SHS. X-ray, clinical laboratory, and pharmacy are available. Visits to the SHS, in house laboratory tests, and x-rays are provided without charge. Laboratory tests sent to outside reference labs and pharmacy medications are available at low cost. The SHS is open year round. Hours are 8:00 a.m. to 6:00 p.m. Monday, Tuesday and Thursday; 10:00 a.m. to 7:00 p.m. Wednesday; and 8:00 a.m. to 12:00 noon Friday.

Health Resource Center

The Health Resource Center (HRC) is located in the Student Health Services (SHS) room 268. The HRC provides health education and support to students with a variety of programs and services. Programs include the Alcohol, Tobacco & Drug Abuse Prevention Workshop, the Nutrition Counseling, HIV Testing and Counseling Workshop, and the Sexual Health Awareness Workshop. Services include a computerized health resource service, the Health Beat Newsletter, multi-media health information, and health promotion campus outreach activities. Volunteer and internship opportunities are available. For more information call (562) 985-4609 or visit the web site at www.csulb.edu/hrc.

Immunization Requirement Clearance

Students enrolled in a California school for the seventh grade or higher on or after July 1, 1999 will have satisfied the requirements for Hepatitis B and Measles/Rubella. Hepatitis B: is required of students who are 18 and younger on the first day of class. Measles/Rubella is required of new students born after January 1, 1957. Clearance is obtained at the SHS by showing proof of immunity using medical records or by receiving immunizations (available at the SHS.) Medical and religious exemptions are available. For more information see Admission to the University, Immunization Requirements section. Students may also phone the SHS at (562) 985-4771, call the Immunization Hotline at (562) 985-5411, or visit the web site www.csulb.edu/shs and click on immunization information.

Medical Insurance

Medical insurance is strongly recommended. The Associated Students Inc. sponsors an individual health insurance plan available to all enrolled students. For more information contact Associated Students Business Office, (562) 985-8311, or visit the plan site www.chickering.com/schools/csulongbeach.

University Ombuds Services

The Office of University Ombuds is located in the Foundation Building, Suite 140. The telephone number is (562) 985-5983, and the office is open Monday through Friday, 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m. Special arrangements for another meeting time can be made upon request. For more information, email the University Ombuds (ombuds@csulb.edu) or visit their website (www.csulb.edu/ombuds).

The Office of University Ombuds is an available confidential resource for all students for the purpose of problem-solving, mediation, and expression of concerns related to campus issues. Students who wish to resolve issues informally may access the services of the Office of Ombuds before formally addressing their problems with the University. The Ombuds works independently as an objective advisor, keeps all matters confidential, and acts as a neutral party in order to ensure a process that is fair and equitable.

The Ombuds advocates for a process of resolving issues informally with integrity and dignity. The Ombuds will not address formal litigation issues, formal disciplinary actions, formal complaints, or grievance hearings. The services provided by the Office of University Ombuds do not compromise or replace university policies or procedures. Discussion with the University Ombuds does not constitute notice to the institution with regard to grievances and formal complaints.

Veterans’ Services

The Veterans’ Services office coordinates all veterans’ financial benefits including initiation of federal and state benefits, maintenance of veterans’ status with the Veterans’ Administration and continuation of benefits through enrollment certification. The office is supervised by the Career Development Center and is located in Brotman Hall Room 250.