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California State University, Long Beach
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BeachMail – @student.csulb.edu e-mail service

How do I …

Look up my BeachMail e-mail address

  1. If you've forgotten your BeachMail e-mail adress, go to BeachID E-mail Address Lookup
  2. Enter your Campus ID
  3. Enter your Password
  4. Click Next

Check BeachMail e-mail

Web

  1. If you have a Microsoft Live or Hotmail account you must be logged out of it.
  2. Go to your BeachMail account at BeachMail.csulb.edu.
  3. Enter your full e-mail address (e.g., john.doe@student.csulb.edu) as your Microsoft account.
  4. Enter your Password.
  5. Click Sign in.

Forward BeachMail e-mail to another address

E-mail can be forwarded to any e-mail address by signing in to BeachMail.

  1. Sign in to your BeachMail account at BeachMail.csulb.edu.
  2. From the mail view, select Options.
  3. Select See All Options.
  4. Click Connected Accounts tab.
  5. Scroll down to Forwarding.
  6. Enter your preferred email address.
  7. Click on Start Forwarding.
  8. Save changes and test by sending a message to your @student.csulb.edu address.

Get a BeachMail account

How long can I keep my BeachMail account?

BeachMail accounts are available to active students and are deactivated approximately four months after the student leaves the University.

Use BeachMail in accessibility mode (low vision experience)

If you have low vision and use a screen reader or high contrast settings, you can select the blind and low vision experience to optimize viewing. This setting can be set as the default the first time you login. If you need to change the setting after your first login:

  1. Sign in.
  2. Select Options.
  3. Select Settings and then the General tab.
  4. In the 'Accessibility' section, check or uncheck Use the blind and low vision experience.
  5. Select Save.
  6. You will likely need to sign out and sign back into your BeachMail account for the change to be reflected.

Modify regional settings (language and time zone)

These settings can be set as the default the first time you login. If you need to change the setting after your first login:

  1. Sign in.
  2. Select Options.
  3. Select Settings and then the Regional tab.
  4. Make your desired changes.
  5. Select Save.

Set up BeachMail on mobile device

Because of the rapid changes being made in the mobile market, we cannot provide step by step instructions for every device available. However, Microsoft does provide assistance for some phones via their website.

Additionally, most mobile devices have preinstalled e-mail applications that can be configured to work with BeachMail via IMAP using the following settings:

External IMAP setting: 
    Server name: pod51008.outlook.com 
    Port: 993 
    Encryption method: SSL 
External SMTP setting: 
    Server name: pod51008.outlook.com 
    Port: 587 
    Encryption method: TLS 

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Troubleshooting the BeachMail account

Turn conversation mode on/off

  1. Sign in to your BeachMail account at BeachMail.csulb.edu.
  2. Find the text 'Arrange by:' and click the blue / link word next to it (e.g., Date, From, To, Size, Subject, etc.).
  3. At the bottom of the pop-up list, check or uncheck Conversation.

Change the time zone

  1. Sign in to BeachMail.
  2. From your Inbox click Options.
  3. Select Settings > Regional.
  4. Change the date/time for the appropriate time zone.
  5. Click Save.

Get help with BeachMail

  1. For problems accessing your BeachMail account or changing your password, please contact the Technology Service Desk at 562.985.4959 or helpdesk@csulb.edu.
  2. For additional questions regarding the use of BeachMail, please refer to Microsoft's Outlook Live documentation, as well as a forum and blog called Outlook Live Answers.

Log in if I already have a Windows Live or Hotmail account

  1. Make certain you are logged out of your non-CSULB Live or Hotmail account.
  2. Log in to your BeachMail account at BeachMail.csulb.edu using your full e-mail address (e.g., john.doe@student.csulb.edu) as your Windows Live ID and password.
  3. If outlook.com is set to store your ID, click Sign in with a different Windows Live ID to enter a different one.

Error: 'A mailbox couldn't be found...'

Please contact the Technology Service Desk at 562.985.4959 or helpdesk@csulb.edu if you experience this error.

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Policies

CSULB Campus IDs and Passwords will be used by Microsoft to authenticate users. Names and e-mail addresses are listed in the directory unless an individual has a restricted record. View Microsoft's privacy practices.

For more information see: Student E-Mail Guidelines

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