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Moderating Discussions and Approving Messages

If a topic requires message approval, when messages are posted they are only visible to users with permission to approve messages. To make these messages visible to all users, you must manually approve them. (Messages posted by users with permission to approve messages are automatically approved.)

You can turn message approval on or off from the Properties tab when creating or editing a Forum or Topic.

If a message is not appropriate for the topic and you do not want to approve it, you can do any of the following:

  • Leave the message unapproved
  • Edit the message before approving it
  • Delete the message

Table of Contents

Finding Messages that Require Approval

You can find unapproved messages in the following ways:

  • On the main Discussions page, the number of unapproved messages is displayed beneath the topic’s name. To see only topics that contain unapproved messages, select “Topics with Unapproved” from the Display drop-down list at the top of the page.
  • Inside a topic, if you have the Discussions List turned on, the number of unapproved messages is the second number displayed in parentheses beside each topic. E.g. a topic that read “First Test Questions (5) (3)” would have three unapproved messages.
  • In the message list inside a topic, unapproved messages are indicated by the Message Requires Approval icon Message Requires Approval icon. To see only messages that require approval, select “Unapproved Only” from the View drop-down list at the top left of the page.

Approving Messages

Approve a Message

If you are using the Grid Style message list, do one of the following:

  • Open the message and click Approve Approve on the action bar.
    • Approve Message Grid Style screenshot
  • Select one or more messages from the message list and click the Approve icon Approve icon at the top or bottom of the list.
    • Approve Selected Grid Style screenshot

If you are using the Reading Style message list, click the Approve link below the message header.
Approve Reading Style screenshot

Un-approve a Previously Approved Message

Do one of the following:

  • In the Grid Style message list, open the message and click Un-approve icon Un-approve on the action bar.
    Unapprove Reading Style screenshot
  • In the Reading Style message list, click the More actions... link below the message header, then click Un-approve icon Unapprove on the action bar above the message.
    Unapprove Reading Style screenshots

Viewing a Discussion Message’s History

If a topic requires message approval, the message history records when it was approved.

View a Message’s History

Do one of the following:

  • If you are using the Grid Style message list, open the message and click History History on the top tool menu.
    History Grid Style screenshot
  • If you are using the Reading Style message list, click the More actions link below the message header, then click  History History on the action bar at the top of the message.
    History Reading Style screenshot

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