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California State University, Long Beach

Using Finances and Financial Aid - Financial Aid

View Financial Aid

Once you have selected an aid-year you can view your financial aid award summary.

Screenshot of My CSULB Financial Award Summary

You can also view Disbursement details by clicking on the View Scheduled Disbursement Dates hyperlink for each term..

Screenshot Scheduled Disbursements page

Note: Only Accepted amounts are included in the Term Totals.

The Account Inquiry hyperlink will direct you to the Account Summary page.

The Return to Award Summary hyperlink will return you to the Award Summary page.

Accept/Decline Awards

Click the Accept/Decline Awards button to accept or decline awards in your award package. Follow the steps below to accept/decline your awards.

Screenshot showing Accept and Decline checkboxes

  1. Step 1 Review each award in your package. You can click on a specific award to view detailed information about the award.

  2. Step 2 Accept/Decline awards. Place a checkmark in either the Accept or Decline column for each award.

    • If you want to accept all of your awards, use the "accept all" accept all button to automatically place a checkmark in the Accept column for all awards.
    • If you want to decline all of your awards, use the "decline all" button to automatically put a checkmark in the Decline column for all awards.
    • If you make a mistake or want to start over, use the "clear all" clear all button to remove all checkmarks in both the Accept and Decline columns.
  3. Important things to know about Accepting/Declining Awards:

    • Scholarships cannot be declined on this page. If you wish to decline a scholarship you must contact the organization that awarded the scholarship.
    • Students offered a Stafford Loan can choose to accept a loan amount lower than the amount offered. Once a checkmark has been placed in the Stafford loan Accept column, the amount field in the Accepted column will become available. Change the amount in the Accepted column if you wish to decrease the loan amount to accept. You cannot increase the accept amount above the offered amount.
    • Once an award has been disbursed you will not be able to decline or reduce the award.
    • You cannot decline or reduce a loan award amount if the loan has been transmitted.
    • You may not accept an award amount of zero, you must decline the award.
    • If you want to accept a previously declined award you must contact the Financial Aid Office.
  4. Step 3 Once you are satisfied with the Accept/Decline options you have selected, click the Submit button Submit. This will update your information in the system based on your selections. If the update was successful you will receive a message indicating so (example shown below).

    Caution! If you receive a status of "Rejected" or "Needs Review" after clicking the Submit button, you must contact the Financial Aid Office. This means your selections were not successfully updated in the system.

    Screenshot of submit confirmation message

  5. Step 4 Once your submission is confirmed the Next Steps menu will display. Review the “to do” section for pending items.

    Screenshot Next Steps window

Click the View the Eligibility Requirements hyperlink to review eligibility requirements for Financial Aid.

To sign up for eRefund Direct Deposit, please have your bank account information ready.

The Stafford Loan Master Promissory Note (MPN) hyperlink will redirect you to the Federal Student Aid website to complete the MPN process.

The Stafford Loan Entrance Counseling hyperlink will redirect you to the Federal Student Aid website to complete the Entrance Counseling quiz.

Click the Return to Accept/Decline Awards hyperlink to return to the previous page.

Request eRefund Direct Deposit

Sign up for eRefund

Screenshot showing enrollment link

Click on the " StudentCenter " link below "My Menu" to display the "Finances" section (shown above).

Click the "Request eRefund Direct Deposit" link from the "Finances" section. Follow the steps below to signup and/ or not signup for eRefund for direct deposit.

Remember: Routing Transit and Account Numbers will be needed from your checking/saving account to continue enrolling in direct deposit.

Screenshot of signup page

On this page you elect to signup for eRefund to receive financial aid disbursements or refunds via direct deposit to your bank account, or elect not to signup for eRefund for direct deposit and continue to receive financial aid disbursements or refunds by check.

  1. Step 1

    Click on:

    • 'Yes, I want refunds deposited directly into my bank account', or
    • ' No, I want to continue to receive refunds by check'.
  2. Step 2

    Click the Continue button to proceed to next step and continue enrolling in direct deposit.

    Click the Cancel button, located on the left side of the screen to cancel from the eRefund page.

    If you have selected "Yes" to use eRefund for direct deposit, you will need your banking information (Routing Transit and Account Numbers). Follow the steps below to enter your banking information.

    Screenshot of bank account info page

    1. Step 1 Enter requested information.

    2. Step 2 Click the button to proceed to next page.

      If you are not sure the bank account you would like to use is valid, please use the helpful link, 'Click here for information on what types of accounts are valid'.

      Important

      • It is important to enter correct bank account information to ensure that your financial aid disbursements or refunds are deposited to the correct bank account.
      • The following screen shot provides helpful information when entering bank account information (Routing Transit and Account Numbers).

    What are my Routing Transit and Account Numbers?

    Screenshot of a check showing routing and account numbers

    The line of numbers and special symbols at the bottom of one of your personal checks contains the account information you need to enter.

    Routing/Transit Numbers

    Your routing/transit number is the nine digit number which appears between the Routing symbol symbols on the bottom of your check.

    Account Number

    Your account number usually appears to the right of the routing/transit number. It can be up to 17 characters long and contains only digits and possibly hyphens. A hyphen looks like this when it appears on a check: Routing hyphen. If the account number printed on your check contains spaces, you dont' need to enter the spaces.

    Note: Some banks display the check number to the left of the account number. Be sure you don't include the check number as part of the account number.

    Screenshot of terms of service page

    In order to complete the eRefund for direct deposit process, you must agree to the terms and conditions by checking the box beside 'I agree to these terms' and then the Submit button.

    Screenshot showing your enrollment status

    Your eRefund for direct deposit status is now 'Enrolled' .

    You may use the eRefund site at any time to withdraw from eRefund, or add or update your Bank Account information.