This mini track will focus on Information Systems (IS) evaluation and in doing so, will offer a forum to raise and discuss those human and organizational factors associated with evaluating investments in new technology. IS expenditure has become a priority within many organizations and many managers are now questioning in greater detail how they can maximize their portfolio of IS related business benefits, while minimizing indirect costs. The complexity of IS and its multiple stakeholders when combined with the uncertainty and unpredictability associated with benefit and cost management, point to the need for improved IS evaluation metrics. Topics that will be addressed by this mini track include:

• Technology Management
• Investment Appraisal Techniques
• Cost/Benefit and Risk Considerations/Realisations
• Social/Human Aspects of Decision Making
• IT/IS Performance Measures
• Post-implementation Evaluation

Dr Zahir Irani
Center for Strategic Information Systems: IS Evaluation Group
Department of Information Systems and Computing
Brunel University
Uxbridge, Middlesex, UK
e-mail: zahir.irani@brunel.ac.uk

Peter E.D. Love

Australian Agile Construction Initiative
School of Architecture and Building
Deakin University
Geelong, Victoria, 3217, Australia
e-mail: pedlove@deakin.edu.au

Mohamed Zairi
The European Centre for Total Quality Management
University of Bradford
Bradford, Yorkshire, UK