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California State University, Long Beach
Psychology
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Kimberly Crowell-Burgos, MA

PSYCHOLOGY MASTER’S THESIS ABSTRACT
Industrial/Organizational
May 1997

A Study of Commitment, Perceived Support, and Labor Relationship Climates

This study investigated union commitment levels among women and Hispanics as well as perceptions of union-management relations and perceived support, and their relationship to union and company commitment. No gender differences in union commitment were found, while Hispanics had significantly higher commitment levels than Caucasians. It was shown that employees who perceived poor union management relations and perceived low levels of support from the organization were less committed to the organization and the union than employees who perceived good union-management relations and perceived high levels of support from the organization. It was shown further that how well the union and the company work together is as much a factor as the support an employee feels from each organization in affecting the reported level of company and union commitment.