Who receives the emails sent to chhs-tech@csulb.edu?
Everyone in our support team.
How can I get a copy of the latest version of Microsoft Office for my home computer?
The University Bookstore has copies available for faculty and staff for a very small fee.
What standard software do you include in most new computers?
Most new computers include the following software:
Microsoft Office 2003 (including Word, Excel, Power Point, Publisher, Access, and InfoPath)
What do I do if I forgot the password to my email?
You will need to visit the Technology Help Desk counter in the Horn Center with your campus ID to have it reset. The hours and location of the Technology Help Desk Walk-in Service Desk are posted on their website.
I keep getting the message "You are using 80% of you quota. You will soon no longer be able to receive mail".
What do I do?
First, you will need to empty your trash and clean up your Inbox. If you have done both you feel like you need more space for your email, send an email net-help@csulb.edu to ask for an email quota increase.
Who do I contact if I have further questions regarding email quotas and restrictions?
Simply send an email to net-help@csulb.edu and they can provide you with answers to any policies or restrictions regarding email attachments, number of recipients, or quotas.
I am getting lots of "junk" emails. What do I do?
There are many ways to filter out "junk" emails (also known as SPAM). The most effective way to get rid of it is to create a filter in Webmail. Check the campus guide on creating rules and filters for instructions on filtering out SPAM.
Projectors / Smart Rooms
How can I get help with using a projector / "smart classroom"?
We have online guides that you can use. If you feel that you need further help, send us an email.
