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California State University, Long Beach
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Frequently Asked Questions

  • Who can receive physical therapy at PT@TheBeach?
    Anyone who has undergone an orthopedic surgery or sustained an injury from work, school, sport or play can be treated by our physical therapists. The physical therapist can examine, treat and evaluate your need for physical therapy.
  • What types of problems are helped by physical therapy?
    Orthopedic, joint and soft tissue disorders, post-surgical rehabilitation (e.g., ACL reconstruction, rotator cuff repair, discectomy, total knee replacement), sports injuries, carpal tunnel syndrome, repetitive strain disorders, back and neck pain, arthritis, joint replacement rehabilitation, and much more.
  • What if I don’t have a physician referral for physical therapy?

    A physician referral is not needed to start physical therapy. You may receive direct physical therapy treatment services for a period of up to 45 calendar days or 12 visits, whichever occurs first, after which time a physical therapist may continue providing you with physical therapy treatment services with a physician referral. Please read the Direct Accell Disclosure Statement in the Intake Packet for more details.

  • Will my insurance cover PT@TheBeach?
    Most health insurance policies cover physical therapy. This will be explained in your policy. If you are still not sure, give us a call at 562-985-8286, and we can contact your insurance provider to determine your physical therapy coverage.
  • What if I do not have insurance?
    If you do not have insurance, we can treat you on a cash basis. For the general public, the initial evaluation fee is $75 and follow up visits are $45. CSULB students receive a discounted rate of $25 per session (current student ID required). We accept cash, check, Visa, Mastercard, and American Express.
  • Does PT@TheBeach treat workers’ compensation clients?
    Yes, but we are not able to treat CSULB employees who have a workers’ compensation claim while working at the university. Referring patients for treatment within an organization is not allowed.
  • Who will provide my treatment?
    PT@TheBeach Director James Buenaventura, PT, DPT, CGFI, and other physical therapists are licensed to practice physical therapy in California. Dr. Buenaventura teaches orthopedic coursework at CSULB and has his own successful private practice in the South Bay area. Some licensed physical therapists may be enrolled in advanced residency training at our clinic, and their practice will be mentored by an orthopedic clinical specialist and residency director Michael Miller, PT, DPT, OCS, FAAOMPT, CCI.
  • What kind of education does a physical therapist have?
    The current entry level education for physical therapists is the Doctor of Physical Therapy degree. It is a three-year educational program beyond the bachelor’s degree designed to prepare graduates to be movement specialists able to treat a variety of disorders (musculoskeletal, neurological, integumentary and cardiopulmonary systems).
  • What kind of treatment will I receive?
    Your physical therapist will examine and evaluate you to determine the best treatment for you. Treatments may consist of manual therapy and therapeutic exercises to facilitate healing, prevent further injury and get you back to a pre-injury status.
  • Why should I see a physical therapist for my injury/pain?
    Physical therapists are experts in movement dysfunction. They receive highly specialized education to address all musculoskeletal conditions and use evidence-based, highly effective treatments and interventions to achieve your goals.
  • Is parking available on the CSULB campus?
    Free patient parking is available in Lot 10A. Please notify us in advance to receive a temporary parking permit for your visit. Click here for a map of the clinic and parking. You can also contact us at 562-985-8286 for assistance in locating the clinic and parking lot.
  • What should I bring for my first visit?
    Bring any completed forms that you downloaded from our website, list of medications, or any test results that you have, like an X-ray or MRI. If available, also bring your prescription/referral for physical therapy and insurance card.
  • What should I expect from my first visit?
    You will be seen for an initial evaluation by the physical therapist. Before the evaluation you will complete the paperwork regarding your previous and current medical history. You will provide us with your prescription/referral for physical therapy (if available), insurance card (to check your physical therapy benefits), and pay any required co-pay as determined by your insurance company.
  • What attire should I wear to physical therapy?
    You should wear comfortable clothing, usually gym attire, so that the physical therapist can properly evaluate, assess and treat the involved area.
  • How long will each physical therapy visit last?
    The initial evaluation will take approximately 1 hour. Physical therapy treatment sessions will range from 30-60 minutes in duration, depending on your needs.
  • What if I need to reschedule or cancel my appointment?
    Please call us at least 24 hours prior to your scheduled appointment time. Refer to our cancellation policy in the Intake Packet.