CBA Instructional Technology (IT) – Spring 2010 Information
| John Ferretti: 5-4988 Director of Instructional Technology jferrett@csulb.edu |
Ghul Cassim: 5-5618 |
| Cory Clark: 5-7175 | |
| Sivyu Chia: 5-5628 |
Sina LiHang: 5-7556 |
| Front Desk/Help: 5-8193 | Nupur Shah: 5-1755 |
CBA Computer Technical Help
- Contact John Ferretti for technical assistance and customer support ext. 5-4988, or email jferrett@csulb.edu Monday – Friday 8 am to 5 pm.
- Contact the IT Front Desk ext. 5-8193 after 5 pm Monday thru Thursday.
CBA Classroom Digital Projector/Smart Panel Support (all CBA classrooms)
- Contact John Ferretti for technical assistance and customer support ext. 5-4988, or email jferrett@csulb.edu Monday – Friday 8 am to 5 pm.
- Contact the IT Front Desk for help ext. 5-8193 after 5 pm Monday thru Thursday.
- It may be faster to get help by sending a student or coming to the CBA IT Front Desk inside CBA-243, to report a classroom problem.
CBA Computer Classroom Reservations
CBA Computer Classroom Reservations* for CBA-236, CBA-237A, CBA-237B, CBA-240 and the CBA Dean’s Conference Rooms –CBA -237C and CBA-200. The Dean’s Office approves reservation requests for CBA-237C and CBA-200.
- CBA Computer Classroom Reservations link: http://www.csulb.edu/colleges/cba/reservation/
- CBA Computer Classroom Reservations questions, please contact Sedonia Walker ext. 5-5628.
- Computer Classroom reservations for future semesters are encouraged as we are expected to share our Computer Classrooms with the rest of the campus (per the Provost).
*Your department ASC has access to the master CBA Computer Classroom schedule via Office Tracker, you may want to check with them before filling out the on-line Reservation Request form.
CBA Computer Classrooms
CBA Computer Classrooms CBA-236 and CBA-237B have been upgraded and now have Flip-it Smart Desks. All four computer classrooms are now physically the same and accommodate 40 students plus one instructor - total of 41 seats.
New CBA Computer Classroom Digital Projectors. CBA-236, CBA-237A, CBA-237B and CBA-240 were upgraded to new High-Lumen Panasonic Digital Projectors.
Microsoft Vista – CSULB/CBA - Not Yet, maybe next year.
- Windows XP Service Pack 3 – CSULB/CBA Standard, possible Vista instead on new computers via special request.
- Vista – Business Version. Work at Home, Faculty and Staff - $19 plus tax at the Bookstore.
Microsoft Office 2007 – “Enterprise” Version is the CSULB/CBA Standard Office Software
- If you don’t already have Microsoft Office 2007 installed on your CBA owned computer and want it installed - please call or email John Ferretti at ext. 5-4988 jferrett@csulb.edu
Microsoft Office 2007 – Faculty/Staff Purchase
- Office 2007 - Business Version. Work at Home, Faculty and Staff - $19 plus tax at the Bookstore. Windows or Mac (Office 2008).
Microsoft Office 2007 – Student Purchase (feel free pass on to your students)
- Office 2007 – Ultimate Version. Special Microsoft deal $59.95, PC Windows only version, download, one install:
- Office 2007 – Professional Version. Bookstore student price $89. Windows or Mac (Office 2008).
- With the disk set for 2 computer installs.
Microsoft Office 2007 Training – Faculty and Staff, On-Line
- Office 2007 on-line training available via www.lynda.com
- Send email to: jferrett@csulb.edu - one week at a time usage provided, first in - first served.
- Over 400 www.lynda.com on-line courses available for you.
- See Lynda.com attachment for further information.
Symantec (Norton) Anti-Virus is the CSULB/CBA Standard Anti-Virus
- Copies of Symantec (Norton) anti-virus are no longer provided “Free” for home computer users -- unless the computer is CSULB provided.
- As a free anti-virus alternative for home computer use, you may want to try AVG anti-virus.
- Download AVG: http://free.avg.com/ww.download?prd=afe
CSULB Supported email clients Faculty and Staff
- Microsoft Outlook, comes as part of the Microsoft Office.
- CSULB webmail: https://webmail.csulb.edu
- CSULB is currently investigating a new campus email system for faculty, staff and students.
- The default email storage is 100 megabytes. If you need more email storage, you can contact net-help@csulb.edu Identify yourself as a CSULB/CBA faculty/staff member and ask for more email storage space. Be sure to empty your trash and save important emails to your local “C” drive before you call them.
- Please contact CBA-IT if you need email assistance.
CSULB Supported Browsers
- The official PC based browser is the Microsoft Internet Explorer. For Macs it is Safari.
- You can also download and use Firefox, however, it is not supported.
- We recommend that you do not use Google’s new browser, Chrome, for privacy and reliability reasons.
- See Chrome’s fine print http://bit.ly/Be_sure_to_read_Chrome_fine_print
CSULB/CBA Wireless
- The entire CSULB/CBA wireless infrastructure was upgraded over the summer.
- You should experience significant increases in wireless speed and wireless coverage around the campus - if you are using the “campus-domain” wireless versus connections to “beachnet” wireless .
CBA Faculty Web Site Consultation
- CSULB allows faculty and staff to upload web pages to Tilde (~) internet +accounts, however, Tilde web pages are not allowed to be used for class use unless they meet Federal and State ADA, Section 508 compliance rules.
- Nupur Shah, CBA Senior Web Architect, can provide you guidance and information concerning maintaining ADA compliant web pages.
Elluminate - Real-time online classroom/meeting environment
- Elluminate details here: http://www.csulb.edu/lats/itss/bb/faculty/elluminate.html
- CBA Instructional Technology has some Elluminate headsets and can provide some first level technical support.
CBA IT Open Access Lab and Computer Classroom Software
- CBA IT Lab and Computer Classroom Software and use (Click Software Description).
See the web page: http://www.csulb.edu/colleges/cba/it/software/
- CBA IT Lab and Computer Classroom List by Computer Classroom and Lab Computer number. See the web page: http://www.csulb.edu/colleges/cba/it/software/
Backup Important Data
Please “Backup” All Important Files Frequently. See CBA IT Web Links Below for Simple Windows/Mac OS X Backup Procedures
- Protect yourself at all times, especially with research or important CBA documents. Some CBA personnel have recently lost irreplaceable data due to disk failure and no backup.
- Most computer disk manufacturers say that your computer hard drive WILL FAIL within 3-5 years. Unless you backup your files frequently you are in danger of losing data.
- All of you have or have access to either a DVD or CD writable drives that are capable of burning data on to a DVD or CD. It is recommended that you copy (burn) your important files to disk.
- We recommend the Roxio (Windows) DVD/CD burning software - if you have it; however, the CBA web links below are a simple Windows XP (non-Roxio) and Mac OS X backup procedure for burning your files to disk.
- As a strategy for Windows users, make sure the files that you want to back up are in My Documents so that you can easily find them for back up purposes then go to this link for a video on burning them to disk: http://www.csulb.edu/colleges/cba/it/tutorials/dvd-backup.html
- As a strategy for Apple OS X users, make sure the files that you want to back up are in your Home folder so that you can easily find them for back up purposes then go to this link for instructions on burning them to disk: http://docs.info.apple.com/article.html?path=Mac/10.5/en/8398.html
- Please contact CBA - IT for backup assistance and questions. There is nothing more important!
USB Memory Sticks – “Things we have learned”
- They are great for quick backups or transporting files – confidential files should be Encrypted.
- They are easy to lose.
- They are easy to damage.
- They fail frequently.
- If you place your USB into a virus/Trojan infected student computer or vice versa, your USB or computer will be infected and if you place an infected USB into your computer, it can be infected. This happened to us several times this past year.
- Most people do not “encrypt” their USB’s. If it gets lost, personal/private/class files will be exposed by whoever finds it. If you store personal/private/class files on a USB, you should use some form of encryption software.
- For USB Encryption we recommend the Microsoft Office 2007 Encryption option for your documents. It is easy to use and provides a high degree of security:
- Microsoft Office 2007 Word, Excel and PowerPoint Encryption can be found by clicking the 2007 Office Button à Prepare à Encrypt Document. Note: if you forget the password it cannot be recovered.
- Other good “Free” Encryption software choices are TrueCrypt, AxCrypt and PGP.