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Ying Liu

Email: yliu2@csulb.edu

Education

  • Ph D, University of Arizona, 2007
    Major: Management Information Systems
  • MS, University of Southern California, 1998
    Major: Computer Science
  • MS, South China University of Technology, 1992
    Major: Electrical and Electronic Engineering
  • BS, XiAn Jiao Tong University, 1989
    Major: Electrical and Electronic Engineering

Past Experience

  • Assistant Professor, California State University, Long Beach (2007 - Present)
  • Teaching Assistant, Eller College of Management, University of Arizona (2004 - 2007)
  • Research Intern, SAP Research, Palo Alto, CA, USA (2006 - 2006)
  • Software Design Engineer, Microsoft (1999 - 2003)
  • Senior Technical Consultant, Hewlett Packard, P.R. China (1994 - 1997)
  • System Engineer, IBM, P.R. China (1994 - 1994)
  • Development Manager, People's Bank of China (1992 - 1994)

Research and Scholarly Activities

Journal Article, Academic Journal
  • Evaluating the Efficacy of a Terrorism Question Answer System: The TARA Project (2007), Communications of the ACM.
  • "An Evaluation of the Chat and Knowledge Delivery Components of a Low-Level Dialogue System: The AZ-Life Experiment" (2007), Decision Support Systems.
  • "Evaluating Mass Knowledge Acquisition using the ALICE Chatterbot" (2006), International Journal of Human-Computer Studies.
Conference Proceeding
  • "A Non-invasive Software Architecture Style for RFID Data Provisioning" (2006), 16th Workshop on Information Technology and Systems(WITS 2006), Milwaukee, Wisconsin.
  • "A Unified Market Segmentation Method for Generating Pareto Optimal Sets" (2005), 15th Workshop on Information Technology and Systems(WITS 2005), Las Vegas, Nevada.
  • "Multicriterion Market Segmentation Using Evolutionary Algorithms" (2005), Proceedings of the 2005 NYU Interanational Workshop on Customer Relationship Management: Data Mining Meets Marketing.