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Christopher Carr

Email: ccarr@csulb.edu

Education

  • Ph D, University of Minnesota, 1999
    Major: Management Information Systems [International Conference on Information Systems(ICIS) doctoral consortium 1999]
  • MS, University of Minnesota, 1994
    Major: Computer Science
  • BS, University of Wisconsin, Madison, 1987
    Major: Philosophy and Computer Science

Past Experience

  • Associate Professor, California State University, Long Beach (2007 - Present)
  • Assistant Professor, Katz Graduate School of Business (1999 - 2007)

Research and Scholarly Activities

Journal Article, Academic Journal
  • "The FAIRSERV Model: Consumer Reactions to Services Based on a Multidimensional Evaluation of Service Fairness" (2007), Decision Sciences.
  • "Reciprocity: The Golden Rule of IS User Service Relationship Quality and Cooperation" (2006), Communications of the ACM.
Other
  • "Online Analytic Processing" (2005), Blackwell Encyclopedic Dictionary of Management Information Systems.
Conference Proceeding
  • "Electronic Versus Paper Surveys: Analysis of Potential Psychometric Biases" (2004), Proceedings of the Hawaii International Conference on System Sciences.