Our Services

We are a full-service Center offering professional support and communication skills resources to students, faculty, and community residents and business leaders.

For our students:

• Individualized training (and rehearsal) in preparing and delivering presentations for class assignments and extracurricular events
• Using Power Point and other presentational software
• Reducing your fears about communicating with others
• Parliamentary procedure for formal meetings
• Employment interviewing skills

• Conversational skills training –
  • Engaging in small talk
  • Using humor and sarcasm
  • Initiating, regulating, and terminating conversations
  • Listening actively
  • Expressing and controlling emotions
  • Coping with defensive communicators
  • Becoming a socially attractive communicator
  • Appropriately using self-disclosure
  • Managing conflict
  • Making friends (overcoming loneliness)
  • Dealing with talkaholics
  • Being assertive
• Communication Etiquette:
  • Technology (including use of cell phones, pagers, e-email, answering machines, phone, and others)
  • Interpersonal Relationships (including apologies, compliments, criticisms, praise, embarrassment, deception, and other sensitive issues)
• Articulation and pronunciation skills

For our teachers:

• Preparing and delivering an substantive and interesting lectures
• Stimulating student participation and talk in class
• Managing classroom disruptions and student complaints
• Motivating your students
• Recognizing what students don’t want their teachers to say and do
• Communicating “warmth” and “caring” to students
• Communicating perceptions of credibility to students
• Using small groups for learning
• Stimulating “extra” or out-of-classroom communication with your students
• Ways to ask and answer students’ questions
• Assessing students’ oral presentations in your class
• Using power point and other presentational software
• Managing students who talk too little or too much
• Gaining student affinity (how to get students to like you and what you teach)
• Adapting to students in a multicultural classroom
• Listening actively to students

For community residents, businesses and organizations:

• Preparing and delivering public speeches
  • Informative speeches and briefings
  • Persuasive, motivational & political speeches
  • Public speeches for special occasions
    • Award speeches (giving or accepting an award)
    • Tributes
    • Dedications
    • Eulogies
    • Introduction
    • Nominating speeches
    • Welcome or Farewell speeches
    • Toasts
• Using Power Point and other presentational software
• Employment interviewing skills
• Conversational skills training
• Rules of parliamentary procedure
• Leading & managing meetings effectively

And for those requiring specialized, professional consulting services:

• Focus group interviews
• Communication assessment and evaluation
• Research design, statistical data analysis and report writing
• Facilitating community group discussions
• Videoconferencing
• Conflict mediation and negotiation
• Political communication consultation
• Counsel on issues related to Freedom of Speech and First Amendment rights
• Analysis of political campaigns and speeches