The Luster E. and Audrey Nichol Hauth
 Center for Communication Skills

 LAB 200
 Sponsored by the
 Department of Communication Studies
 California State University at Long Beach

Welcome to the Hauth Center!!

We CAN make a difference in communication skills training for ALL CSULB students, interested faculty and members of the larger social and business community in Southern California.

What does the Hauth Center Do?

Here at the Hauth Center you will have the opportunity to enhance your own personal communication skills in a variety of contexts.  We can provide you with individualized assistance to become an effective public speaker, conversationalist, or group leader.  Communication professionals use their expertise and multimedia technology to provide you with rehearsal, coaching, and consultation.
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Who are our clients?
(1) All CSULB students -- majors and nonmajors
(2) All CSULB faculty
(3) All community residents, businesses, and organizations
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What services do we offer?

We are a full-service Center offering professional support and communication skills resources to students, faculty, and community residents and business leaders.

For our students:

Individualized training (and rehearsal) in preparing and delivering presentations for class assignments and extracurricular events
Using Power Point and other presentational software
Reducing your fears about communicating with others
Parliamentary procedure for formal meetings
Employment interviewing skills

Conversational skills training --

Engaging in small talk
Using humor and sarcasm
Initiating, regulating, and terminating conversations
Listening actively
Expressing and controlling emotions
Coping with defensive communicators
Becoming a socially attractive communicator
Appropriately using self-disclosure
Managing conflict
Making friends (overcoming loneliness)
Dealing with talkaholics
Being assertive
Communication Etiquette:
Technology (including use of cell phones, pagers, e-email, answering machines, phone, and others)
Interpersonal Relationships (including apologies, compliments, criticisms, praise, embarrassment, deception, and other sensitive issues)
Articulation and pronunciation skills
For our teachers:
Preparing and delivering an substantive and interesting lectures
Stimulating student participation and talk in class
Managing classroom disruptions and student complaints
Motivating your students
Recognizing what students don't want their teachers to say and do
Communicating "warmth" and "caring" to students
Communicating perceptions of credibility to students
Using small groups for learning
Stimulating "extra" or out-of-classroom communication with your students
Ways to ask and answer students' questions
Assessing  students' oral presentations in your class
Using power point and other presentational software
Managing students who talk too little or too much
Gaining student affinity (how to get students to like you and what you teach)
Adapting to students in a multicultural classroom
Listening actively to students
For community residents, businesses and organizations:
Preparing and delivering public speeches
Informative speeches and briefings
Persuasive, motivational & political speeches
Public speeches for special occasions
Award speeches (giving or accepting an award)
Tributes
Dedications
Eulogies
Introduction
Nominating speeches
Welcome or Farewell speeches
Toasts
Using Power Point and other presentational software
Employment interviewing skills
Conversational skills training
Rules of parliamentary procedure
Leading & managing meetings effectively
And for those requiring specialized, professional consulting services:
Focus group interviews
Communication assessment and evaluation
Research design, statistical data analysis and report writing
Facilitating community group discussions
Videoconferencing
Conflict mediation and negotiation
Political communication consultation
Counsel on issues related to Freedom of Speech and First Amendment rights
Analysis of political campaigns and speeches
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What facilities are available?

The Hauth Center employs state-of-the-art technology to provide clients with services such as videotaping of presentations and/or lectures, facilities for conducting and recording focus groups and other community group activities, video-conferencing, and Internet broadcasting.
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The Hauth Center Staff
 
Administrative Co-Director: Dr. Patricia Kearney
Administrative Co-Director: Dr. Terre Allen
Technical Director: Mr. Scott Allen.
Professional Staff and Consultants:
Dr. Amy Bippus
Dr. Aaron Cargile
Dr. Sharon Downey
Dr. Luster Hauth
Mr. John Lervold
Dr. G. Bruce Loganbill
Dr. Mary McPherson
Dr. Valerie McKay
Dr. Timothy Plax
Dr. Karen Rasmussen
Dr. Jose Rodriguez
Dr. James Sauceda
Dr. Craig Smith
Dr. Matthew Taylor
Dr. Robert Tucker
Dr. Fathi Yousef
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For information or to schedule an appointment, contact the Hauth Center directly:

Hours: M-Th 9-4:00; F 9-12:00
Phone: 562-985-7142
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