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Student BeachBoard Support

BeachBoard is CSULB's Learning Management System (LMS) where many of your instructors will organize their courses.  Each instructor sets up their course according to their preferences, so you may find a variety of different features in use.  

Access BeachBoard through your Single Sign-On (SSO) dashboard and click on the BEACHBOARD chiclet.  

Need Help?

Introduction to BeachBoard: Videos

Navigating and Setting Up BeachBoard

Navigating BeachBoard

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Setting up your Personal Profile

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Setting up your Notifications

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Viewing Lecture Content

Content

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Assessments

Discussions

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Submitting Assignments through Dropbox

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Taking a Quiz

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Gradebook

Grades

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Communicating with Classmates

Emailing the ClassList

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NOTE: The Instant Message tool is not available. In addition, it is not recommended that students use the email function in BeachBoard. The tool has not proven to be the best source for communications between faculty and students.  Instead we recommend using campus email.   

Tips for Online Learning Success 

How do I communicate with my instructor?  

  • Log into BeachBoard daily to check for news announcements or direct messages.
  • CSULB email is the place to go for information from your instructors, and for important campus updates.  
  • BeachBoard email: We do not recommend emailing your instructors or peers through BeachBoard because they may not see the message. However, this link shows you how to check your own messages and find your peers’ email addresses.  

Will I have class at my scheduled time?

Some instructors may choose to hold live, synchronous classes at your scheduled class time. If you are asked to meet via video conferencing, Zoom may be used.  

  • Zoom Meetings: Your instructor may host remote classes using Zoom, a video conferencing tool. Zoom is available externally to all users or it can be accessed through BeachBoard courses. If you don’t have a laptop or desktop computer, you can use Zoom on your mobile device to join remote classes.   

If your instructors choose not to conduct class during your scheduled time, they may post videos, slides, texts, and other content for you to engage with independently in the Content section of BeachBoard. Check your syllabus and BeachBoard for due dates.  

  • BeachBoard Content: access course materials, complete required activities, and monitor your completion progress on topics contained within each course module. 
  • BeachBoard Media, CSULB’s video platform solution, is a place where your instructors may upload recorded lectures for you to watch at home. You can typically access these through your instructors’ BeachBoard course, or through a link they share with you.  

How do I turn in homework? 

Your instructor has likely created a way for you to submit homework electronically, either through BeachBoard or your CSULB email. Check your syllabus, and ask questions of your instructor and peers to get clarification if you’re unsure when something is due or how to submit it. 

What skills do I need to learn remotely? 

Make sure you have access to a computer or technical device (iPad, phone, etc) for online learning, and contact support on campus if you don’t. 

To participate successfully in online courses, you should be able to:

  • Download, install, launch, and quit applications such as Microsoft Word or a web browser. 
  • Create, edit, and save files using word processing, spreadsheet, or presentation software applications. 
    • Microsoft Office: You can use Microsoft Office to create and share documents with your classmates and instructors from any desktop, laptop, or mobile device.  
  • Configure and use an email client to retrieve, view, create, and send email messages including messages with attachments. 
  • Operate a web browser, including navigating web pages, clearing a browser's cache and installing or disabling plugins. 
  • Update your computer operating system and computer software applications. 
  • Access and change computer operating system settings as well as computer software application preferences, options, and settings. 
  • Understand basic computer terminology in order to describe technical issues you may experience with technology. 

What strategies should I use? 

If you have never taken a course remotely before, you will likely need to give yourself time and space to discover all of the details of your virtual classrooms. Following these tips will help you along the way: 

  • Time: Give yourself more time than you think you need to complete assignments. Online classes can require more time than face-to-face, so don’t be surprised if you find yourself taking an extra hour or two to finish your work.   
  • Space: Imagine that you’re going to class every week, and choose a place where you feel comfortable and focused. Maybe you need a little background music or complete silence. Consider what works best for you, and create that space while you’re engaged in your online coursework.  
  • Calendar: Keep a calendar, weekly chart, or list of all the work you need to complete in each course. Staying organized is half the challenge to being a successful online student. Set aside regular times on your calendar to ensure you don’t fill your schedule with other obligations.  
  • Questions: Ask questions. A lot. In face-to-face classrooms, we rely on our ability to ask questions in the moment and get immediate feedback from our instructors and peers, but in a remote course you should expect some lag time, so set aside time to look through each week’s assignments and ask your instructor questions via email or in a BeachBoard Q&A discussion board if they have set one up.  
  • Interaction: Many remote courses require you to interact with your peers and instructors through video, collaborative software, or Google docs. Treat your classmates like they’re in the room with you, and find constructive ways to support each other.  
  • Help: Don’t wait until the last minute to reach out for help if you feel stuck. After you’ve read the course materials carefully, reached out to your instructor, and emailed a classmate, contact one of these campus resources for support: