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Emails in BeachBoard

To access:

  • Click Classlist from the course navigation bar to access the Email tools

    Classlist tab

Important Notes

  • BeachBoard does NOT have a “sent mail” folder, so we recommend you also send yourself a copy!
  • If you attempt to send an email message to a large number of recipients from within BeachBoard, the message may not be sent to all of the recipients. There is a limit of 4100 characters for the string of email addresses (strung together with a semicolon separator) in each of the “To:”, “Cc:”, and “Bcc:” fields in the email composer interface. This typically imposes a limit of 100 to 200 recipients per message sent, depending upon the lengths of the email addresses.
    • Workaround: Send the email message to only one page of students at a time by checking “Select all rows” and then selecting the “E-mail selected users” icon.
    • The Email tool allows you to send email from within BeachBoard. Emails sent through BeachBoard will be sent to a user's preferred external email address, as set in MyCSULB. To avoid any issues receiving and sending emails via BeachBoard, set your preferred email in MyCSULB as your CSULB issued email address. All emails sent from BeachBoard will be sent by beachboard-notify@csulb.edu.

Emails Through Faculty Center

Alternatively, you can send email notifications through the Faculty Center which can be accessed via the single-sign-on login page. Emailing your class roster through the Faculty Center will allow your students to reply your message directly.
After entering the Faculty Center:

  • Select “Class Roster” Tab
  • Select your “Class”
  • On your list of enrolled students, select the “notify” checkbox of the student(s) you wish to email.
    • NOTE: Click on one of the two options to “notify selected students” and “notify all students

 On the Send Notification screen:

  • Insert Message in the “Message Text”
  • Click on “Send Notification”

Emailing Support

To Email Everyone in the Course

Note: If you have multiple pages of 200 students per page, you will need to follow the steps for email selected users in a course instead.

  1. In Classlist, click the Email Classlist area.
  2. The next screen will show you a list of your students, scroll down and click Send Email.
  3. Type a Subject and compose a message in the text box.
  4. Attach a file (optional and not recommended). Attachment size limit is approximately 5 MB.
  5. Click Send.

To Email Selected Users in a Course

Note: If you have multiple pages of 200 students per page, you will need to repeat these steps for each page.

  1. Select the checkbox next to the users' names or the top checkbox to select everyone on this page.
  2. Click the "Email Selected Users in a New Window" icon.
  3. Type a Subject and compose a message in the text box.
  4. Attach a file (optional and not recommended). Attachment size limit is approximately 5 MB.
  5. Click Send.

To Email a Single User

  1. In the Classlist, click a user's name directly.
  2. Type a Subject and compose a message in the text box.
  3. Attach a file (optional and not recommended). Attachment size limit is approximately 5 MB.
  4. Click Send.

Confirmation of emails sent

Once you click Send, the system will show a list of users the email message has successfully been sent to. As the system uses an alias email address for each user for privacy purposes, each email address listed will appear as firstname.lastname.[random numbers]@beachboard.csulb.edu. The email message will be sent to the user's preferred email address.

Receiving and Replying to email sent through BeachBoard

  1. When receiving an email sent from BeachBoard, the "From" email address will read "beachboard-notify@csulb.edu on behalf of Firstname Lastname <sender's preferred email address> ;" however, this is not an authentic email address. It is an alias and utilized for privacy purposes.
  2. When you click "Reply" from an email sent from BeachBoard, the authentic email address (the sender's preferred email address) will populate the "To" field.
  3. If you reply to an email by copying and pasting the beachboard-notify@csulb.edu address, the recipient will not receive your email.